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  1. Pentaho Reporting and Pentaho Report Designer
  2. PRD-5915

404 opensans-regular font not found error when running prpt report in 7.1

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    Details

    • Type: Bug
    • Status: Closed
    • Severity: High
    • Resolution: Fixed
    • Affects Version/s: 7.1.0 GA, 7.1.0.1 GA
    • Fix Version/s: 8.0.0 GA
    • Component/s: Report Generation
    • Labels:
      None
    • Story Points:
      0
    • Notice:
      When an issue is open, the "Fix Version/s" field conveys a target, not necessarily a commitment. When an issue is closed, the "Fix Version/s" field conveys the version that the issue was fixed in.
    • Sprint Team:
      Tatooine (Maint)
    • Steps to Reproduce:
      Hide

      Step to replicate the issue.

      1. Access Pentaho User Console 7.1 on any browser.
      2. Open the browser developer tool.
      3. Run any of the sample prpt report
      4. Under Network tab you can see the opensans-regular.ttf, 404 not found error.
      Show
      Step to replicate the issue. Access Pentaho User Console 7.1 on any browser. Open the browser developer tool. Run any of the sample prpt report Under Network tab you can see the opensans-regular.ttf, 404 not found error.

      Description

      When running any prpt report on Pentaho 7.1, we are seeing the error

      Request URL:http://localhost:8081/pentaho/api/repos/%3Apublic%3ASteel%20Wheels%3ABuyer%20Report%20(sparkline%20report).prpt/cdf/js/lib/fonts/opensans/opensans-regular.ttf
      Request Method:GET
      Status Code:404 Not Found
      Remote Address:127.0.0.1:8081
      

      I crossed at Operating System level for the font opensans-regular and I have this font installed. Also this issue is happening only in 7.1.x version

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            Assignee:
            SBurdukouski Siarhei Burdukouski (Inactive)
            Reporter:
            gdev Gurudev
            Votes:
            2 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: