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  1. Pentaho BA Platform
  2. BISERVER-13706

PRPT Report Run From Pentaho Server Fails in White Screen After Initial View Report Run Using Several Output Types

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    Details

    • Type: Bug
    • Status: Closed
    • Severity: Urgent
    • Resolution: Fixed
    • Affects Version/s: 7.0.0.5 GA, 7.0.0.6 GA, 7.1.0 GA, 7.1.0.1 GA
    • Fix Version/s: 8.0.0 GA
    • Component/s: Report Generation
    • Labels:
    • Story Points:
      0
    • Notice:
      When an issue is open, the "Fix Version/s" field conveys a target, not necessarily a commitment. When an issue is closed, the "Fix Version/s" field conveys the version that the issue was fixed in.
    • Sprint Team:
      Tatooine (Maint)
    • Steps to Reproduce:
      Hide

      1. Open the attached sample report fresh from Browse Files
      2. Run the report using “Excel 2007” output
      3. Try running the report again using any desired report output (including Excel 2007 again)

      Show
      1. Open the attached sample report fresh from Browse Files 2. Run the report using “Excel 2007” output 3. Try running the report again using any desired report output (including Excel 2007 again)

      Description

      Starting with server version 7.0.0.5 and also affecting the 7.1.0.x series, when a PRPT report is run from PUC using any of the following output types as the initial report generation, it fails to run for any subsequent View Report attempts and results in a blank white screen until being closed and reopened:

      HTML (Email)
      Excel
      Excel 2007
      Comma Separated Value
      Rich-Text-Format

      As an example, please run the attached sample report containing 10 rows of table data in 7.0.0.5, 7.0.0.6, 7.1.0.0, or 7.1.0.1 through the following test scenarios:

      Test 1:

      1. Open the report fresh from Browse Files
      2. Run the report using “Excel 2007” output
      3. Try running the report again using any desired report output (including Excel 2007 again)

      • This results in a blank white screen where the report fails to load and no further action can be taken on the report until it is closed
      • This test can be run with any of the 5 stated output types above as the first View Report attempt

      Test 2:

      1. Open the report fresh from Browse Files
      2. Run the report using “HTML (Paginated)” output
      3. Run the report again using any desired output type

      • This should be successful, and you can run the report continuously for all output types moving forward while the report is open for this session

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            People

            Assignee:
            isoares Isabel Soares (Inactive)
            Reporter:
            sbaker Steve Baker (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            13 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: